Real-world results from healthcare organizations using KeyCare's Epic-integrated virtual care platform to expand access and improve outcomes.

UChicago Medicine partnered with KeyCare to launch integrated virtual urgent care directly within Epic. The program scaled to 600+ monthly visits, diverted low-acuity ED visits, and cut average wait times from 192 minutes to just 18.
Read Case StudyAllina Health partnered with KeyCare to deliver 24/7 virtual care that now accounts for 12% of all Allina virtual visits. In two years the program completed 3,800 visits, expanded coverage from 2 to 40+ states, and diverted 62% of patients from costlier urgent care settings.
Read Case StudyMemorial Healthcare widened its digital front door with KeyCare's Epic-integrated virtual urgent care. In the first ten months the program completed 4,000+ visits across 30+ states, with an average wait time of ~10 minutes and a patient NPS of 87.
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WellSpan Health partnered with KeyCare to provide round-the-clock virtual care for adult and pediatric patients through MyChart. KeyCare has seen 10,000+ WellSpan patients with 20%+ repeat usage and an Excellent patient NPS of 69, later expanding to wellness visits and behavioral health.
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