Success Stories

See how leading organizations
are transforming care
with KeyCare.

Real-world results from healthcare organizations using KeyCare's Epic-integrated virtual care platform to expand access and improve outcomes.

University of Chicago Medicine

90% Faster Wait Times with Epic-Integrated Virtual Urgent Care

UChicago Medicine partnered with KeyCare to launch integrated virtual urgent care directly within Epic. The program scaled to 600+ monthly visits, diverted low-acuity ED visits, and cut average wait times from 192 minutes to just 18.

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Allina Health

KeyCare Powers 12% of Allina Health's Total Virtual Visits

Allina Health partnered with KeyCare to deliver 24/7 virtual care that now accounts for 12% of all Allina virtual visits. In two years the program completed 3,800 visits, expanded coverage from 2 to 40+ states, and diverted 62% of patients from costlier urgent care settings.

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Memorial Health

Transforming Urgent Care Services with Virtual-First Solutions

Memorial Healthcare widened its digital front door with KeyCare's Epic-integrated virtual urgent care. In the first ten months the program completed 4,000+ visits across 30+ states, with an average wait time of ~10 minutes and a patient NPS of 87.

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WellSpan Health

Seamless 24/7 Virtual Urgent Care for Adult & Pediatric Patients

WellSpan Health partnered with KeyCare to provide round-the-clock virtual care for adult and pediatric patients through MyChart. KeyCare has seen 10,000+ WellSpan patients with 20%+ repeat usage and an Excellent patient NPS of 69, later expanding to wellness visits and behavioral health.

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