Virtual On-Demand Care

Convenient on-demand
urgent care solutions.

KeyCare offers a connected network of credentialed Virtualists to Health Systems and their patients as a virtual on-demand care option accessed seamlessly through MyChart — 24/7, across all 50 states.

Virtual urgent care
Visit Options

Flexible visits for every patient need

Virtual On-Demand Urgent Care

Immediate video or audio visits for adults and children with minor health concerns — available 24/7 with state-based coverage. Common visit reasons include URI / cold & flu, COVID symptoms, sinus infection, strep throat, UTI, pink eye, rash / allergies, minor sprains, and Rx refill.

Virtual E-Visits (Async)

Asynchronous consultations for adult patients with well-defined minor urgent care issues for 40+ conditions such as URI, UTI, and rashes — no video required.

Why KeyCare Urgent Care

Benefits for your health system

Expands urgent care access via your front door

Your patients will access virtual urgent care visits via your front door so the care coordination is seamless due to Epic interoperability.

Facilitates the acquisition of employer contracts

KeyCare offers 50-state, 24/7 care coverage which helps you capture new employer and payor contracts.

Increases patient loyalty

Patients will stay within your health system when completing a telehealth visit. All notes from the visit will be stored in their MyChart record, helping to decrease leakage.

Reduces avoidable ER visits

Improved and convenient access to care translates to a decline in unnecessary ER visits.

Decreases Provider Burnout

Ensure your providers work to the height of their license by offloading routine care to virtual care partners, freeing them for new patients and higher value visits.

Offers efficient, cost-effective alternatives

Patients benefit from convenient care options, promoting a quicker path to recovery at a lower cost.

Ready to expand urgent care access?

Our team is happy to answer questions, schedule demos, and help you unlock telehealth solutions.

Schedule a Demo