Virtual Behavioral Health

A smiling woman enjoying a virtual call with her therapist from the comfort of her own home

A woman comfortably seated on a couch doing a therapy telehealth session from her home

A happy couple on a virtual call with their therapist

Explore KeyCare's Behavioral Health Solutions

Meeting Patients’ growing demand for quality and timely care

In today’s rapidly evolving healthcare landscape, the demand for behavioral health services has never been higher.

To address this pressing need, we are proud to present Virtual Behavioral Health – an innovative solution that allows you to meet the increasing demand for behavioral health services while providing patients with high quality care and support.

Behavioral Health Solution

KeyCare’s Behavioral Health solution augments current care teams with dedicated virtual specialists, including therapists and psychiatrists with expertise across multiple sub-specialties, designed specifically to meet patient population needs.

Reduce patient wait times and expand access to Therapy & Psychiatry services

Dedicated providers with multi-sub-specialty support to meet the specific needs of the health system

Ensure continuity of care through integration with your health system

Solution Overview

Population: Adult and Peds patients referred by PCPs

Coverage: State-based coverage during defined hours

Scheduling: Health system schedules appointments via Book Anywhere

Billing: Can support Self-pay, Employer sponsorship, or Assigned insurance billing to the health system

Visit: Video or Audio visit, with appropriate surveys (eg PQH) and documentation

Behavioral Health Benefits

Improve patient satisfaction and outcomes

Reduce costly ED visits and overcrowding

Decrease load on office-based behavioral health providers

Identify high risk patients sooner

Overall Benefits of Behavioral Health with KeyCare

Expand Behavioral Health Options

Increase access to a broad variety of Behavioral Health specialists to meet patient demand – ranging from provider demographics to scheduling flexibility to niche care.

Better Economics

KeyCare helps bring economies of scale to improving access, new technologies to reduce costs, and saves time for internal managers, executives, and staff to work on higher order work.

High-Quality Virtual Care

Quality is enhanced via bi-directional data interoperability, as well as use of all of Epic’s quality features from BPAs to reporting. This is coupled with rigorous standards of providers, support for both patients and providers, and ongoing reporting.

Decrease Patient Wait Times

Decrease the amount of time a patient waits for an open appointment. This helps improve patient satisfaction and Behavioral Health quality metrics, while decreasing inappropriate Emergency Department visits.

Empower Your Providers

Support providers with a virtual care team that helps load-balance low complexity care to virtualists. Office-based providers will have more time to focus on new patients and higher complexity care, working to the height of their license.