March 2024 Issue
KeyCare's bi-monthly client communication newsletter, delivering the latest updates and tools to set you up for success

Bi-Monthly Message

An overview of what's in this month's newsletter
Key Insights - March 2024
Content Overview
  • Hear from Vice President of Client Success, Keith Schmidt below!
  • Learn how Memorial Health has benefited from a KeyCare partnership
  • Product Release Updates: Learn about Displayed Visit Details and Patient Messaging here
  • More Options for MyChart shortcuts coming with the Feb 2024 upgrade! Start planning your shortcut strategy today with your CS representative and keep optimizing your MyChart with our best practices
  • Listen to Dr. Berkowitz discuss leveraging Virtual Team-based Care on Efficiency Unlocked Podcast
  • Let's talk! Join us at HIMSS 2024, booth #2288

Executive Announcements

Insights and product announcements from the KeyCare team
Hear from Client Success Vice President:
Keith Schmidt

Dear KeyCare Clients,  

Can you believe we're already three months into 2024? Time certainly flies when you're having fun, and we have been enjoying every moment!

We’re thrilled to announce that we’ve welcomed two new clients to the KeyCare family. We can't wait to collaborate with CentraCare in Minnesota and the University of Chicago Medicine (right in our backyard!). Each new addition to our client base ignites a sense of enthusiasm across our organization and the Epic community at large!

Additionally, we’ve recently launched two new solutions aimed at enhancing access to critical care areas for our clients and their patients. We extend our congratulations to WellSpan Health for their innovative spirit as they launched virtual psychiatry and tele-therapy. Access to behavioral health is crucial for our communities, and we’re honored to support WellSpan in providing this invaluable service.

On the heels of that go-live, we also launched scheduled urgent and routine care visits with WellSpan. This further expands the on-demand services already available and provides more flexibility to WellSpan's patients, while enabling their clinical team to focus on more complex cases requiring in-person care. We look forward to celebrating more of these incredible milestones with each of you in the near future!

Best,
Keith



Keith Schmidt
VP of Client Success

Learn More about Behavioral Health and Annual Wellness

A preview of our latest KeyCare products offering convenient & connected options to help keep patient care in your health system
Preview Our Newest Products
Available Now!
  • Check out our Virtual Annual Wellness solution for enhancing patient care
  • KeyCare's Behavioral Health helps to reduce patient wait times and expand access to Therapy & Psychiatry services by leveraging Book Anywhere

Product Release Notes

The latest in platform updates, new releases, and noteworthy features
Product Release Note:
February 2024
Visit Instructions Displayed on Appointment Details Page
February 22, 2024
MyChart
Patients
Product Release Note:
December 2023
MyChart Announcement- Opt into Text Messaging
December 19, 2023
Epic-Mychart
Patients
Our Client Success Team
Keith Schmidt
Vice President, Client Success
Kirtt Godager
Client Success Director
Stefanie Spilde
Client Success Director
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