Primary Care 3.0 — One Pager
Primary Care 3.0
Orchestrated. Digital-Native. Always On.
Powered by KeyCare — natively inside Epic
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What Primary Care 3.0 Demands
Patients expect care like they do everything else — anytime, anywhere, through the digital channels they already use. Primary Care 3.0 is orchestrated care: AI-powered, digitally native, and built around one seamless patient experience.
Right Time
24/7 access — on-demand, scheduled, or proactive outreach
Right Care
Matched to the appropriate care type: virtual, in-person, or program-based
Right Context
Full patient history, chart access, and care team coordination at every touchpoint
Continuous Relationship
Every interaction connected — no handoff gaps, no fragmented records
Introducing KeyCare
KeyCare is the care orchestration layer for Epic-first health systems — the only national virtual care solution built natively on Epic. Our tech-empowered clinicians operate entirely within KeyCare's Epic-based platform, delivering 24/7 care that keeps every note, order, and referral inside your system of record.
The Four Pillars of Care Orchestration
Convenience
Patients access care through MyChart — no new app, no new login. Familiar experience drives high adoption and high patient satisfaction.
Capacity
A 24/7 national clinical workforce covers nights, weekends, holidays, and rural gaps — without adding burden to your staff.
Continuity
Documentation, orders, and referrals flow directly into your Epic environment, preserving coordination and long-term relationships.
Confidence
Proven playbooks from 20+ health system deployments, with operational depth to design and scale from day one.
Proven at Scale
NPS > 80
World-Class Patient Satisfaction
82%
Visits Resolved Virtually
63%
Visits Avoided Higher-Cost Care
15M+
Covered Lives
I only had to wait 10 min for an appt vs waiting 3 months to see a primary care provider! This service alleviates suffering and is extremely efficient. I'm very impressed.
— Verified Patient · KeyCare Virtual Visit
Our Offerings: From Episodic to Longitudinal
Care Now
On-Demand
- On-Demand Video Visits
- E-Visits
Care Soon
Scheduled
- Scheduled Access Extension
- Post-Discharge Follow-ups
- Care Gap Closures
Ongoing Care
Programs
- Hypertension Tune-Up
- Preventive Care
- Behavioral Health
- Weight Management
Trusted by Leading Health Systems
20+ major academic medical centers and regional health systems chose KeyCare to expand access without fragmenting their Epic environment.
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Ready to Expand Your Digital Front Door?
Start anywhere. Scale everywhere. All within the Epic ecosystem you already trust.
Info@KeyCare.org
Schedule a discovery conversation
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